We went to a restaurant at a ski resort in WV that had only QR codes, no wifi and no cell signal (only tmobile worked..which we didnt have)... it was a complete CF.A-freaking-men:
The QR-code menu—which you access by scanning a black-and-white square with your smartphone—has taken off ever since. It may dominate going forward. But I hope not, because I detest those digital menus. Never mind dying peacefully in my sleep; I want to go out while sitting in a restaurant on my 100th birthday, an aperitif in my left hand and a paper menu in my right. And as eager as I’ll be for heaven if I’m lucky enough to stand on its threshold, I want one last downward glance at a paramedic prying the menu from my fist. In that better future, where old-school menus endure, I’ll go to my urn happy that coming generations will still begin meals meeting one another’s eyes across a table instead of staring at a screen.
QR-code menus are not really an advance. Even when everything goes just right––when everyone’s phone battery is charged, when the Wi-Fi is strong enough to connect, when the link works––they force a distraction that lingers through dessert and digestifs. “You may just be checking to see what you want your next drink to be,” Jaya Saxena observed in Eater late last year, “but from there it’s easy to start checking texts and emails.” And wasn’t it already too easy?
After several tries the water got the menu up on his phone and showed it to us...it was ridiculous. Then they were out of what we ordered...
Pretty sure the restaurant was a small chain and the decision was made at the corporate level.