I finally dumped mediacom earlier this year after my internet started to constantly go down and would take several days for a tech to come out. The data cap though, I had the '1 Gig' plan and something like a 6000GB cap, nothing that ever came close to hitting. Finally switched over to Southslope here, have yet to have a disconnect and no data cap crap. I do remember one crappy winter day last year where my mediacom went out, I went outside and the box on the side of the house was full of snow. Opened it and cleared out the snow that had gotten inside, made sure the cable was secure and everything came back. Don't know if that had anything to do with it or was just luck.