What Iowa is sending out:
"Thank you for your loyal support during these unprecedented times. While many questions surround the upcoming football season, please know our team is working hard for your return to Kinnick Stadium this fall. What that return will look like is still a moving target, but we continue to make adjustments as we gain information.
As you know, we pushed back the renewal date from March 29 to May 29 and added additional payment plans. We have updated our refund policy to reflect credit or refunds in the event of a modified/canceled season, and assured any season ticket holder that is not comfortable renewing for the 2020 season that we will keep their season ticket priority in place for next season.
We would like to reassure all season ticket holders that if the seating capacity of Kinnick Stadium is altered for the 2020 season, we will hold season ticket locations from 2019 for renewal in 2021.
In recent weeks discussion centered around playing football with no fans in attendance and today we are at a stage of 50% capacity. Capacity options may go up or down and while it is challenging to not have answers, it is OK to say “I don’t know.” We have time to see where we are in the next few weeks.
We are modeling multiple options and continue to follow safety guidelines and protocols as established by the Governor, State of Iowa, Iowa Board of Regents, University of Iowa and state and local public health agencies. We will communicate as we get closer and appreciate your patience and understanding as we work through these questions.
Lastly, we would like to announce the retirement of long-time director of ticket operations, Pam Finke. Pam has been a valued part of the athletic department for nearly 35 years. We congratulate Pam on her retirement and thank her for incredible service to our department, donors, and ticket holders.
We are excited to announce the promotion of Jess Rickertsen to interim assistant athletics director of ticket operations. Jess has been part of our ticket operations for 20 years under Pam’s leadership and we are excited he will keep our consistency while leading us in new directions.
Many of you have told us the return to University of Iowa Athletics’ events has remained a beacon of hope. We truly look forward to seeing you this fall."