Why were they getting their property appraised AFTER they spent $400k in renovations? It should have been appraised prior to renovations if they were getting a home equity loan to pay the renovations. Renovations often don't return what you pay in increase in value, but the appraised value came out $100k more. They get upset about a low valuation and push for a second appraisal and think, hey, maybe if we have a white friend come white the place up, we can get a higher appraisal. When it comes back $500k higher, they are angry because now instead of too low, it is too high.
If they wanted a home equity loan, then they should be thrilled. Yet, they are upset about that being too high. Hey, lets go to local news and see if they want to make a story of it. Local news does an article that is mostly not about this couple, their facts or how they were done wrong.
This particular story of the couple makes no sense. Instead, the story is used as a particular base to introduce overall issues about discrimination in housing and wealth inequality because of race.
I know there is discrimination in many forms and think it should be acknowledged and addressed, but this "story" is doing a disservice to the cause. Investigative journalism is a lost art.