Self checkout asking for tips

[doughuddl2]

Self-checkout machines now ask customers to tip: ‘emotional blackmail’

The self-checkout gratuity option is an example of “tip creep” — a phenomenon that prompts customers to leave higher tips in transactional situations.

nypost.com

 

[McLovin32]

Just hit no. Problem solved.

 

[CarolinaHawkeye]

We took my daughter and grandson to PF Changs for her birthday. The bill came to $146.50(approximately) after tax. But they give amounts for percentage of tips at the bottom of the check. For 20% they had $31.30. If you do the math, the total bill would have to be $156.50. Seems like they are grifting a little bit to help pay their staff.

 

[Pinehawk]

A bagel place in town now will routinely state, 'This has a question for you', and pass out the card reader (attached to a cord, which barely reaches). The question is four different tip amounts.
...for driving through and getting a bagel with cream cheese. And, waiting far too long.
No, I'm not tipping for that, it's in the cost of the $5 bagel already.

 

[millah_22]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

 

[QChawks]

 

[McLovin32]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

 

[Old_wrestling_fan]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

Firehouse Subs does the same thing...I find it annoying honestly.

 

[millah_22]

 

[Aardvark86]

We took my daughter and grandson to PF Changs for her birthday. The bill came to $146.50(approximately) after tax. But they give amounts for percentage of tips at the bottom of the check. For 20% they had $31.30. If you do the math, the total bill would have to be $156.50. Seems like they are grifting a little bit to help pay their staff.

Abacus math.

 

[tumorboy]

We took my daughter and grandson to PF Changs for her birthday. The bill came to $146.50(approximately) after tax. But they give amounts for percentage of tips at the bottom of the check. For 20% they had $31.30. If you do the math, the total bill would have to be $156.50. Seems like they are grifting a little bit to help pay their staff.

 

[alaskanseminole]

We have captured all the angst here:

Is tipping getting out of control? Yes! 100x YES!

Tipping fatigue, it seems, is swarming America as more businesses adopt digital payment methods that automatically prompts customers to leave a gratuity.

iowa.forums.rivals.com

 

[doughuddl2]

A bagel place in town now will routinely state, 'This has a question for you', and pass out the card reader (attached to a cord, which barely reaches). The question is four different tip amounts.
...for driving through and getting a bagel with cream cheese. And, waiting far too long.
No, I'm not tipping for that, it's in the cost of the $5 bagel already.

Yeah I hate the guilt trip places. If they piss me off to much I go somewhere else.

We have captured all the angst here:

Is tipping getting out of control? Yes! 100x YES!

Tipping fatigue, it seems, is swarming America as more businesses adopt digital payment methods that automatically prompts customers to leave a gratuity.

iowa.forums.rivals.com

Just hit no. Problem solved.

Yeah that's what I would do. It's just the gall of them asking.

We have captured all the angst here:

Is tipping getting out of control? Yes! 100x YES!

Tipping fatigue, it seems, is swarming America as more businesses adopt digital payment methods that automatically prompts customers to leave a gratuity.

iowa.forums.rivals.com

Didn't see self checkout tipping in that buried thread.

 

[alaskanseminole]

Didn't see self checkout tipping in that buried thread.

Look now.

 

[bhawk24bob]

I was at a baseball game this weekend and they like to advertise that everything is contactless. Like I care, right?

Season ticket holders get a 35% discount on all food and merchandise and even though it's capable of being self checkout, they have somebody standing there to punch in what you got. Makes perfect sense, right?

I've noticed that they always ask whether you want to tip when the screen comes up, and I asked whether they got the tip. Of course, no. So basically the only reason that person is there to tap the screen is to ask you if you want to tip the club/concessionaire.

 

[InsaneHawkJJP]

Love self checkout. Always read before pressing yes!

 

[artradley]

I was at a baseball game this weekend and they like to advertise that everything is contactless. Like I care, right?

Our neighborhood gas station advertises contactless service, because you can tap your credit card to pay. Then press a button that says you don’t have a rewards cards, then press the button for your grade, then pick up the pump handle and dispense your gas, then press another button saying you don’t need a receipt.

 

[Hawkman98]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

Don't they get to write that off as a company as a donation? They collect 10k and make the donation to whatever non profit and get the tax write off? Sounds like a scam.

 

[ZachJump]

Don't they get to write that off as a company as a donation? They collect 10k and make the donation to whatever non profit and get the tax write off? Sounds like a scam.

No

That is not what happens and would not be legal. Many of the places do match the customer donations, some at a 2 or 3 to 1….that match they can right off….not the customer donation.

And yes it can get annoying…. But can make a difference. Walmart has raised a billion over the last 25 years or so for the Chikdrens Miracle Network…for people around Iowa City donating that donation would go to the Stead Family Children’s Hospital.

 

[Formerly Rockymtnole]

Worst I’ve seen lately was a tip screen at an events center concession stand. Yeah, I just paid $7 for a single 20 oz. soda and you’re asking if I want to leave a tip? lol, no.

 

[HROT]

Love self checkout. Always read before pressing yes!

Can we get rid of the debit or credit question already?

 

[ZachJump]

Can we get rid of the debit or credit question already?

I just put my card in and the self checkouts at the places I go just figure it out

 

[OrlandNole]

Despite having zero interaction with employees during transactions, self-checkout machines at places such as coffee shops, bakeries, airports and sports stadiums are giving customers the option to leave the typical 20% tip, according to a report from the Wall Street Journal.

I'm not sure what they're trying to describe here. All of the transactions described above involve employee interaction. I hate that businesses don't pay their staff better wages, so I usually add a tip since I can afford it.

 

[Flie]

If you guys liked this post, please leave a tip.

$2 - sorry that you are poor
$5 - post was ok
$10 - OMG LOL!!!!!

 

[beanT]

We added a tip feature to our checkout about 2 years ago. I held out, but we had a tip jar and customers kept asking to add an amount to a credit card. It was awkward to decline those requests in front of staff. I limited the options to $1-$3. We are traditionally a retail shop, but provide a higher level of service for many customers. The tips are split evenly among our staff based on hours worked. Tips consistently come in at about 2.5% of gross sales and equates to 13-15% of additional income to our employees. That doesn’t include the cash tips that are still fairly material. We compete with other retail and restaurants for employees and have offered Benefits, 401k, PTO and a higher starting rate than most. Even then it is hard to attract decent employees who are good with customers. Just saying we offer tips have helped us attract and maintain good people. Bigger paychecks during peak season also helps.

Having said all that if I replaced our high customer interaction with a kiosk, I wouldn’t have the balls to add a tip feature.

 

[markfromj]

Don't they get to write that off as a company as a donation?

No.

 

[markfromj]

I hate that businesses don't pay their staff better wages…

Better than what?

 

[OrlandNole]

Better than what?

Better than what your mom charges to a BJ. I usually tip if she takes her dentures out.

 

[markfromj]

Better than what your mom charges to a BJ. I usually tip if she takes her dentures out.

See, you don’t know businesses don’t pay “better wages”.

I bet you couldn’t say what wages would be “enough”.

 

[CarolinaHawkeye]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

My tax guy always shakes his head when I include 25 receipts, from hy vee and fareway with anywhere from 1 to 99 cents, with my other donations.

 

[Hawkfan757]

Don't they get to write that off as a company as a donation? They collect 10k and make the donation to whatever non profit and get the tax write off? Sounds like a scam.

No. Any retailer that collects money from customers that is passed through and donated to a charity does not get a tax write-off for doing so as they didn't make the donation - the customer did. They are just collecting on behalf of the charity. I have a family member that works for a charity and there is nothing they do that raises more money for their charity than round-up campaigns at various retailers that allow them to offer it at the checkout.

 

[HawCory]

Wouldn't a tip at a self check out just be a discount? This is great. I'm going to start tipping myself 100% and get all of my stuff for free.

 

[gojojo]

I usually tip myself with a free candy bar.

 

[onlyTheObvious]

I paid at the table recently via credit card and the waitress looked away while I entered the tip. She then Proceeds to print off the receipt and look at it before handing it to me.

Lol.

 

[OrlandNole]

See, you don’t know businesses don’t pay “better wages”.

I bet you couldn’t say what wages would be “enough”.

I won't debate fair wages with you, as it's subjective and neither of us will change the other's mind. I make significantly more money than those in the service industry and see it as an opportunity to show kindness and generosity.

 

[BelemNole]

Hy Vee asking me to round up to the next dollar to donate to something. How bout you donate, Hy Vee?

They have you donate, then they write off the donations.