ADVERTISEMENT

Strange, Bad Experience at Little Caesars Today

h-hawk

HB King
Gold Member
Jan 29, 2002
60,857
117,882
113
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.
 
  • Like
Reactions: CFNiteHawk85
giphy.gif
 
You made the order and I'm sure there was an order verification before submitting. This is unfortunately user error and you shouldn't dispute the charge.

I worked in a pizza shop in HS. There were surprisingly a number of regulars who didn't want cheese or sauce. Weird.
 
I would definitely dispute the charge and maybe get a lawyer involved. Those billable hours would be worth it to get a <$10 pizza replaced for free out of principle. I would probably also ask for $1 million in damages (emotional distress, temporary starvation) and see what you can get out of them.

Or, you know, buy another <$10 pizza and make sure your order is correct before submitting.
 
I would definitely dispute the charge and maybe get a lawyer involved. Those billable hours would be worth it to get a <$10 pizza replaced for free out of principle. I would probably also ask for $1 million in damages (emotional distress, temporary starvation) and see what you can get out of them.

Or, you know, buy another <$10 pizza and make sure your order is correct before submitting.
God I hate it when they plead temporary starvation damages!
 
It was about$20 which in itself was weird as the existing order was $16.04. I didn't catch that until this whole thing happened.
 
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.
I didn't know Little Caesars was still open. I haven't had that pizza since junior high.
 
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.

This reminds me of a story I heard about a guy that jumped in a tiger cage with a pile of meat in his pants......
 
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.
That'll show em.

 
What did OP expect from Little Caeser's?,... certainly not an edible pizza.
 
I know this isn't a big deal but I lead a dull life. The emailed receipt does NOT show the no cheese, no sauce. So even if I had read it, I would not have known.
Just ticked because we wound up with Taco Johns instead of pizza.
 
Pro tip- if you live in or near North Liberty go to Mirabitos. Little italian place at corner of 965 and Zeller. Order the Hill pizza (not on the menu). Thank me later.
 
Pro tip- if you live in or near North Liberty go to Mirabitos. Little italian place at corner of 965 and Zeller. Order the Hill pizza (not on the menu). Thank me later.
How are they doing? I was a once a week diner pre pandemic for lunch. They are too far from home for me to order take out. I should call in a lunch order. I miss Teri.
 
What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.

It's a $5 pizza, throw it in the garbage and order a new one. JFC. Little Caesars?!?! My 5 year old thinks your taste in pizza sucks.
 
Last edited:
I know this isn't a big deal but I lead a dull life. The emailed receipt does NOT show the no cheese, no sauce. So even if I had read it, I would not have known.
Just ticked because we wound up with Taco Johns instead of pizza.

Jesus, Little Caesars and taco John's? Your mom and dad weren't brother and sister were they?
 
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.
So all you got was the cardboard crust?

Yummy
 
How are they doing? I was a once a week diner pre pandemic for lunch. They are too far from home for me to order take out. I should call in a lunch order. I miss Teri.
To be honest we haven't been since Covid. They closed at the beginning of it and once they opened back up we were pretty entrenched in our low profile routine. We're ordering a pizza tomorrow night. I'll tell T you said hey.
 
I used to get the $5 grab and go when I was in charge of the church night car pool. The kids elevated me to a god instantly.

that’s the only time I ever got it. Their pizza sucks. I did enjoy the turn table they used to auto-sauce the pizzas.
 
Delivered Little Caesars as a 2nd job one summer in college. Loved their stuffed crust. Think I gained 10lbs that summer. Everynight I got to make a free pizza to take home (to friends houses) Made good money slangin pies.
 
  • Like
Reactions: Skidlt
Ordered online by just clicking on a previous order. When got home we realized they had left off the cheese and the sauce! They said that is the way it was ordered and the receipt did show that. But we have never ordered a pizza without sauce and cheese - anyone ever done that? It was obviously some sort of glitch. The existing order I used only showed the size and toppings. There would have been no way to correct the glitch beforehand.

What made pissed us off though, is that they refused to replace the pizzas. They kept blaming us for ordering it that way. Of course, they've just lost us as customers. And when the charge finally makes it through on Mastercard I will dispute it.
You need to go all anti-mask Karen and demand your civil rights be upheld.
 
Happened to me on the terrible Casey’s app. I noticed the no sauce on the email confirmation, but didn’t notice the no cheese as there was a line break between the no and the cheese. I called them to ask them to please add the sauce. They made the pizza with no cheese. We didn’t take the order and left it at Casey’s.

Our order was paying cash, so we weren’t out anything. In fact, if I’m not mistaken I still received the Casey’s cash.
 
ADVERTISEMENT

Latest posts

ADVERTISEMENT