Amateur Hour!
*slow clap for KCaren'tG
I happen to work at KCRG and it was far from 'amateur hour' here. Every engineer we have worked their a** off until the problem was fixed. Everyone knows that technology fails at times, and sometimes that happens at an inopportune time. Whatever it was, it took down everything.. every server, which all needed to addressed one by one.
The engineers are still here, still working.. but I'm sure they're very sorry your Saturday was ruined by not getting to watch a football game.