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ABC Cedar Rapids is out

Amateur Hour!
*slow clap for KCaren'tG

I happen to work at KCRG and it was far from 'amateur hour' here. Every engineer we have worked their a** off until the problem was fixed. Everyone knows that technology fails at times, and sometimes that happens at an inopportune time. Whatever it was, it took down everything.. every server, which all needed to addressed one by one.

The engineers are still here, still working.. but I'm sure they're very sorry your Saturday was ruined by not getting to watch a football game. :rolleyes:
 
I happen to work at KCRG and it was far from 'amateur hour' here. Every engineer we have worked their a** off until the problem was fixed. Everyone knows that technology fails at times, and sometimes that happens at an inopportune time. Whatever it was, it took down everything.. every server, which all needed to addressed one by one.

The engineers are still here, still working.. but I'm sure they're very sorry your Saturday was ruined by not getting to watch a football game. :rolleyes:

Figure out what it 'was'; then build a system that performs like it 'should'. Invest in your customer.

Excuses don't interest me.
 
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I happen to work at KCRG and it was far from 'amateur hour' here. Every engineer we have worked their a** off until the problem was fixed. Everyone knows that technology fails at times, and sometimes that happens at an inopportune time. Whatever it was, it took down everything.. every server, which all needed to addressed one by one.

The engineers are still here, still working.. but I'm sure they're very sorry your Saturday was ruined by not getting to watch a football game. :rolleyes:

Sorry LA. Iowa football fans demand perfection ..... in others.
 
I happen to work at KCRG and it was far from 'amateur hour' here. Every engineer we have worked their a** off until the problem was fixed. Everyone knows that technology fails at times, and sometimes that happens at an inopportune time. Whatever it was, it took down everything.. every server, which all needed to addressed one by one.

The engineers are still here, still working.. but I'm sure they're very sorry your Saturday was ruined by not getting to watch a football game. :rolleyes:
Be interesting what the glitch was. Sometimes it can be something that seems small. About 15 years ago the manufacturing plant where I worked got completely shut down because somebody decided to forward an email with a 10 megb attachment to the everybody in the plant. The network fought with it for almost an hour before crashing. Actually didn't really crash, just ground to a halt.
 
Be interesting what the glitch was. Sometimes it can be something that seems small. About 15 years ago the manufacturing plant where I worked got completely shut down because somebody decided to forward an email with a 10 megb attachment to the everybody in the plant. The network fought with it for almost an hour before crashing. Actually didn't really crash, just ground to a halt.

I don't really have any info on it, so I'm just as interested as you. Some seem to think technology can somehow work perfectly at all times, but here in reality that isn't the case. Like you said, an entire plant can get shut down from an email. Unfortunately for us everyone is watching when we have a glitch like that, then they suddenly become experts on the situation and whine like 4 year olds who just had their ice cream taken away.
 
I don't really have any info on it, so I'm just as interested as you. Some seem to think technology can somehow work perfectly at all times, but here in reality that isn't the case. Like you said, an entire plant can get shut down from an email. Unfortunately for us everyone is watching when we have a glitch like that, then they suddenly become experts on the situation and whine like 4 year olds who just had their ice cream taken away.

Yeah, it really doesn't take as much as people think, especially if it has a chance to snowball. In our case, it was a Friday morning and the plant nerd had taken a day of vacation and was about an hour away when he got the panic call. He told me it took him about an hour and a half to kill all the instances of the email and, so to speak, unclog the pipe. Then about 5 or 6 hours to get all the systems back up and running. He had always grumped about people using email as a file transfer mechanism and took the opportunity to set a 500k limit on email attachments.

Like you say, when KCRG goes down, there are a lot of witnesses.
 
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