I was going to post this in it's own thread, but since I'm here I'm here.
Anyway, last time I paid my bill online (I have Mediacom cable/internet/land-line phone) , and I pay an outrageous amount ($350.00 per month for the full package), I had a little red warning alarm on the account that said I needed to update and get a new cable box. So I ordered it, rcvd it in the mail and set it up over the weekend. First thing I noticed was that it was very small, looked more like some kind of mini server. After set up I noticed that ....................................THERE'S NO GOT DAMN DVR SERVICE WITH THE NEW THINGIE !*!!$!
So I call Mediacom and talked to their customer service and they said they don't offer DVR service any more, that I had already set up the new "box" or whatever you want to call it and the codes had been sent to activate the new one and that the old one would no longer work and I shouldn't try to reinstall it, and that I would need to mail back or drop the old box off at the local IC office.
As politely as I was capable of at that moment I said the equivalent of "This is bullshit" and hung up.
Basically, I only have the damn Mediacom cable for the DVR and because I don't like the streaming experience and I will only change services on stuff like this if I absolutely have to do it.
So I'm sitting there steaming away and decided to call them back, the next person I talk to says yes I can put my old box back and it should still work and to return the new one that was sent by mail or to the local office and to tell them I don't want it. And as of today, old cable box still works and I still have my DVR.
Anyway, what the hell's going on? Why even have the freaking cable if you can't record shows off it? What are they thinking? Are they trying to drive people to Satellite or Youtube TV?
To conclude (CSB)--PHUCK MEDIACOM!
Anyway, last time I paid my bill online (I have Mediacom cable/internet/land-line phone) , and I pay an outrageous amount ($350.00 per month for the full package), I had a little red warning alarm on the account that said I needed to update and get a new cable box. So I ordered it, rcvd it in the mail and set it up over the weekend. First thing I noticed was that it was very small, looked more like some kind of mini server. After set up I noticed that ....................................THERE'S NO GOT DAMN DVR SERVICE WITH THE NEW THINGIE !*!!$!
So I call Mediacom and talked to their customer service and they said they don't offer DVR service any more, that I had already set up the new "box" or whatever you want to call it and the codes had been sent to activate the new one and that the old one would no longer work and I shouldn't try to reinstall it, and that I would need to mail back or drop the old box off at the local IC office.
As politely as I was capable of at that moment I said the equivalent of "This is bullshit" and hung up.
Basically, I only have the damn Mediacom cable for the DVR and because I don't like the streaming experience and I will only change services on stuff like this if I absolutely have to do it.
So I'm sitting there steaming away and decided to call them back, the next person I talk to says yes I can put my old box back and it should still work and to return the new one that was sent by mail or to the local office and to tell them I don't want it. And as of today, old cable box still works and I still have my DVR.
Anyway, what the hell's going on? Why even have the freaking cable if you can't record shows off it? What are they thinking? Are they trying to drive people to Satellite or Youtube TV?
To conclude (CSB)--PHUCK MEDIACOM!