Many arenas are in need of modernization. You have to invest in your product to expect to continue to see return. Concessions and food options are one thing that are overdue for upgrades at many arenas. Even if it is at a high cost, there needs to be some legit meal options like you see nice movie theatres offering. No different than you have much better options at professional arenas now.
Service shouldn't just be unpaid volunteers; there's too much money from media deals to but running these like high schools. Great idea for the student discounted beer. But looked like they didn't know what they're doing with staffing again and it took 30 minutes to get a drink... AD should be embarrassed of how that went.
The cup holders on the premium seats low to the court just have a big gapping hole, i assume only to fit big plastic soda cups? No idea but kind of ridiculous. I saw someone try to put their tall boy in it and fall straight to the floor haha.
It'd be nice if Iowa would buy up some more land where housing is and demo it into additional closer parking. Some of the carver parking is nearly a ten minute walk, good luck asking folks to do that in February at -10 degrees at 8pm.