Hilton's desk clerk software system is down worldwide....
- Thread starter The Tradition
- Start date
I get what a big deal that is for a lot of people.
So used to just saying "email me the receipt" when checking out, or already having rooms assigned and keys scanned when you get there.
Desk reps trying to find the old box that has the manual credit card machine and carbon slips.
So used to just saying "email me the receipt" when checking out, or already having rooms assigned and keys scanned when you get there.
Desk reps trying to find the old box that has the manual credit card machine and carbon slips.
I work with CDK enough that I have their number in my phone. They pretty much can't do anything without it.
Also, COVID was fantastic for dealerships. They have been posting record years basically every year since 2019.
Hilton has a 745 hotels in China. That would be pretty messed up if China had anything to do with this.
Hotels in China - Find Hotels - Hilton
Explore Hotels in China. Search by destination, check the latest prices, or use the interactive map to find the location for your next stay. Book direct for the best price and free cancellation.
Hilton has a 745 hotels in China. That would be pretty messed up if China had anything to do with this.
Hotels in China - Find Hotels - Hilton
Explore Hotels in China. Search by destination, check the latest prices, or use the interactive map to find the location for your next stay. Book direct for the best price and free cancellation.www.hilton.com
Have there been any reports out of China of outage?
The Hilton employees on Reddit are saying it's a worldwide system failure. That would include China.
- Sep 13, 2002
- 97,005
- 200,739
- 113
Time to head down to your local Hilton property and enact The Purge!
Checked in on the app earlier for tomorrow’s stay at the most expensive Doubletree ever. Omaha.
- Sep 13, 2002
- 97,005
- 200,739
- 113
New details about the CDK Global hack have surfaced through a Bloomberg source, indicating that a hacking group in Eastern Europe is likely responsible for the cyber incident. The group demands tens of millions of dollars in ransom, as the hack has paralyzed thousands of auto dealerships across the US.
Here are more details from the report:
The hacker has to make their offer cheaper than rebuilding from scratch and backups, I guess.
I’d be interested in the post-mortem on why they couldn’t (or didn’t) just rebuild.
When you buy back access how do you know they really left?
The good ones I have seen stick around long enough before the attack to know how to eliminate backups. They will also for sure have backdoors left to try future attacks. I don't remember the percentage but there is a very high percentage that they will return in about six months to try again.
Yeah, I guess it depends how many keys to your kingdom they have.
We have normal backups the data center is responsible for creating and maintaining on the VMs and data, but we also shunt to cold storage in Azure and AWS in case the data center was nuked.
I need to make sure those processes are done on separate credentials…
Instead of paying the ransoms, they should threaten to use the money to hire some ex-Mossad commandos to hunt them down and cave in their faces, Prigozhin-style.
Surprisingly there is honor among thieves because if they don’t give the encryption key/return the data when the ransom is paid, then the insurers will never recommend clients pay moving forward.
SMDH
Well that shows a fundamental lack of understanding of how things work
Sum Ting Wong.Hilton has a 745 hotels in China. That would be pretty messed up if China had anything to do with this.
Hotels in China - Find Hotels - Hilton
Explore Hotels in China. Search by destination, check the latest prices, or use the interactive map to find the location for your next stay. Book direct for the best price and free cancellation.
It can certainly be a bit much. Add on top of that constantly changing technology and constantly changing risks and it can adopt some low level stress as a baseline. Getting hit with an attack is pretty damn stressful too.
Sounds like a panic attack waiting to happen. And that is coming from someone in a stressful profession.
