I mean come on. I've been critical of aspects of Fran's coaching but this is silly. Fran was hired at the worst part of program history over the past 60 years. The job his current boss hired him to do was get the program to respectable and do so while not cheating.
Watch the podcast/show linked to in the first post here. Fran provides a reasoned response when asked about the student section. There are considerations about what donors were promised in the renovations for Carver. Want those people to not give again? Screw them over on seating.
I 100% agree, and it sounds like Fran does too, that they need to improve the experience at CHA. I am not convinced that giving the students the prime seats behind the opponent bench would bring them out in droves. It might for conference season, but I'm not totally convinced it would short of paying students to show up to the games. AD needs to look at all options like giving away student tickets, etc., to get students in the arena and loud.
It is not Fran's job to improve the game day experience or get students moved behind the bench. The AD needs to do whatever it takes to turn CHA into a decent place to watch a game.